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Recently cancelled customers

Customers who cancelled in the last month, while the reason is fresh and a win-back still has a chance.

Authored by Sid Chaudhary

Founder & CEO at Intempt

Agentic workflow

Install now

1 step Blu runs end to end. It drafts a plan and nothing runs until you approve it.

  1. 1

    Build the recent-cancel list

    Install now

    Blu builds Segment

Leaves behind Segment

About this recipe

When to use it

The first 30 days after a cancellation are the highest-odds window for a win-back offer to actually land. This segment isolates users who cancelled in that window so outreach doesn't arrive months too late.

What it delivers

Segments users who cancelled their subscription in the last 30 days, building a fast win-back cohort while the cancellation is still recent enough to reverse.

How you prompt this

Describe the outcome in your own words and Blu Agent maps it to this recipe, or run it by name. It drafts a plan first and nothing runs until you approve it.

Tell Blu Agent what you want

“Customers who cancelled in the last month, while the reason is fresh and a win-back still has a chance.”

recipe.md preview

Built from the published catalog. Blu Agent's full step prompts load in your workspace when you run it.

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Inputs & outputs

What the recipe needs before it runs, and what it leaves in your workspace.

Inputs

  1. Nothing declared beyond an Intempt workspace. Blu asks for anything else it needs as it goes.

Outputs

  1. 01Segment

How the recipe runs

Blu follows the steps in order and shows you each one before anything goes live.

  1. 01Build the recent-cancel listBuild a segment of users named "Recently Churned Users". A user is in the segment only when all of these are true: - they did the Subscription canceled event at least once in the last 30 days - their Lifetime value attribute is more than 0Segment

Install Intempt and run it

  1. 1

    Sign up

    Create a free Intempt workspace.

  2. 2

    Connect your data

    Add the sources this recipe reads from.

  3. 3

    Ask Blu

    Type /recently-churned-users in Blu once this recipe is live there.

  4. 4

    Review and approve

    Blu builds each step and waits for your OK before anything goes live.

More recipes by Sid Chaudhary

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