Post purchase follow up
Thanks the buyer, shows them how to use what they bought, asks for a review, and suggests what goes with it.
Authored by Sid Chaudhary
Founder & CEO at Intempt
Agentic workflow
Coming soon6 steps Blu runs end to end. It drafts a plan and nothing runs until you approve it.
- 1
Split first time from repeat
Coming soonBlu builds a step
- 2
Write the five emails
Coming soonBlu builds a step
- 3
Send over the first month
Coming soonBlu builds a step
- 4
Pick what goes with it
Coming soonBlu builds a step
- 5
Test when to ask for a review
Coming soonBlu builds a step
- 6
Track reviews and repeat orders
Coming soonBlu builds a step
About this recipe
When to use it
A transactional confirmation email is a missed opportunity to build the relationship. This runs a real sequence - thank-you, review request, brand education, and cross-sell - for every first-time buyer.
What it delivers
Runs a thank-you, review request, brand education, and cross-sell sequence for first-time buyers.
How you prompt this
Describe the outcome in your own words and Blu Agent maps it to this recipe, or run it by name. It drafts a plan first and nothing runs until you approve it.
Tell Blu Agent what you want
“Thanks the buyer, shows them how to use what they bought, asks for a review, and suggests what goes with it.”
recipe.md preview
Built from the published catalog. Blu Agent's full step prompts load in your workspace when you run it.
Inputs & outputs
What the recipe needs before it runs, and what it leaves in your workspace.
Inputs
- Nothing declared beyond an Intempt workspace. Blu asks for anything else it needs as it goes.
Outputs
How the recipe runs
Blu follows the steps in order and shows you each one before anything goes live.
- 01Split first time from repeatIdentify users with order_placed event in last 14 days, segmented by first-time vs repeat buyer.
- 02Write the five emailsGenerate post-purchase content: thank-you email, product-care info, review request, and cross-sell suggestions. Use the result of "Split first time from repeat".
- 03Send over the first monthBuild a 5-touch journey sending content at 0hr (confirmation), 3day (care), 7day (review), 14day (cross-sell), 30day (loyalty intro). Use the result of "Split first time from repeat", "Write the five emails".
- 04Pick what goes with itGenerate cross-sell recommendations based on the purchased items and the customer's profile. Use the result of "Split first time from repeat", "Write the five emails", "Send over the first month".
- 05Test when to ask for a reviewAdd A/B variants on review-request timing (3day vs 7day vs 14day). Use the result of "Split first time from repeat", "Write the five emails", "Send over the first month", "Pick what goes with it".
- 06Track reviews and repeat ordersCompose a dashboard tracking review-collection rate, second-purchase rate, and AOV uplift from cross-sell. Use the result of "Split first time from repeat", "Write the five emails", "Send over the first month", "Pick what goes with it", "Test when to ask for a review".
Install Intempt and run it
- 1
Sign up
Create a free Intempt workspace.
- 2
Connect your data
Add the sources this recipe reads from.
- 3
Ask Blu
Type /post-purchase in Blu once this recipe is live there.
- 4
Review and approve
Blu builds each step and waits for your OK before anything goes live.
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