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Free customer churn risk calculator.

Score a customer's churn risk from usage trend, login recency, tickets, and champion status. You get a 0-100 score with the math shown and one action to take. In Blu, the Lifecycle Marketer agent runs that score all the time: high risk goes to a person with a task, medium risk enters a save play.

How to use the churn risk calculator

It takes three steps and every output renders on this page so you can copy or export it right away.

Enter the account signals

Add the 90-day usage trend, days since last login, and support tickets in the last 90 days. Flag it if the champion or admin changed.

Get the risk score

The churn risk calculator returns a 0-100 score with every weight shown, the top drivers, and the one action most likely to save the renewal.

Open it inside Intempt

Push the account into Intempt so the Lifecycle Marketer agent scores the whole book continuously and runs the save play the score recommends.

What you get from the churn risk calculator

What it does on this page, and what it does inside Intempt.

Score churn risk from four account signals

  • Usage trend over 90 days, days since last login, and tickets in 90 days
  • A toggle for a recent champion or admin change
  • You type the numbers in, so no CRM connection is needed
A retention table by signup date, next to an event picker set to a signup anchor event and a subscription return condition.

Churn prediction math you can check point by point

  • A 0-100 score, bucketed Low, Medium, or High
  • Each signal carries a capped weight, and a champion change adds a fixed 20 points
  • The top drivers are named, with one action tied to them
A weekly retention table by signup date, an anchor event and return condition picker, and a retention curve.

Alert on the accounts about to churn

  • The right owner is paged the moment the threshold crosses
  • The recovery play starts before the renewal window closes
  • You get named accounts, not blanket alerts
Churn risk flagged on named accounts, not a blanket alert.

Run the save play the score recommends

  • Offramps, offers, and dunning are ranked by cost
  • The sequence protects margin by design
  • The medium-risk tier runs on its own, without a daily rep touch
Retention journey triggered automatically once a risk score crosses threshold.

See it work on your own output.

Start free

Questions about thechurn risk calculator.

Yes. Sign up for the free Intempt plan, then score accounts on this page and copy or download the output free 10 times a day, and up to 10 times a day across all the tools. Tracking scores across the book, alerting on drift, and running save plays sit inside the free Intempt plan.

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Route the save play.

Scores every account on connected product events, hands high risk off to a person, and runs the save play on the rest.

Start for free

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